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CAT-08 · County

HIPAA-Compliant Mail
in Los Angeles County

Patient communications produced under a signed BAA. Local production, union bug on every press sheet, mail induction at the BMEU nearest you.

Local context

Los Angeles County is the largest direct-mail market in the western United States and the most fragmented — 88 cities, 5 supervisorial districts, and dozens of overlapping school, water, and special districts. We mail across the entire county through our LA-area BMEU partners, with the same union bug and presort discipline our SoCal clients expect.

For hipaa-compliant mail work in Los Angeles County, our production schedule is tuned to the county's BMEU windows, the Los Angeles Printing Trades Council jurisdiction, and the voter and donor universes our clients target here.

LA County has 5.6M registered voters and the most complex precinct geography in the state — campaigns mailing district-only have to thread between city, council, school, and county boundaries.

Healthcare clients have one non-negotiable: protected health information stays protected, from the moment a file leaves their system to the moment a piece is sealed into an envelope. We coordinate a HIPAA-compliant production workflow with our APTC-certified partner facility — documented physical, technical, and administrative safeguards — and we sign a BAA before any PHI touches the pipeline.

FAQ
Will you sign a BAA?
Yes. We provide a standard BAA on request and will execute a covered entity's preferred BAA template after a brief legal review.
How do you secure PHI in production?
PHI files transfer over SFTP, are processed on segmented production hardware, are never written to portable media, and are purged on the schedule your compliance officer specifies.
Can you handle multilingual patient communications?
Yes. We routinely produce patient mail in Spanish, Vietnamese, Korean, Chinese, and Tagalog — including bilingual side-by-side layouts required by some California health plans.
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