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CAT-08 · City

HIPAA-Compliant Mail
in Murrieta, Riverside

HIPAA-compliant mail in Murrieta — PHI production for Loma Linda Murrieta, Inland Valley Medical Center, and the southwest-RIV provider network.

Local context

Murrieta healthcare mail runs through Loma Linda University Medical Center–Murrieta, Inland Valley Medical Center, and the IPAs serving 92562–92563. Mail mix is heavy on member statements and EOBs.

BAA first, encrypted SFTP, isolated production, window verification, reconciliation. Spanish overlay in-house under one BAA.

Audit trail detailed for LLU and Inland Valley privacy review.

Moreno Valley BMEU induction; First-Class to Murrieta ZIPs in 2–4 days.

FAQ
Do you sign a Business Associate Agreement?
Yes — we sign a BAA before any PHI touches our workflow. Standard turnaround on BAA review is 24–48 hours, and we can work from your covered entity's template or ours.
How do Murrieta clients send us PHI files securely?
Encrypted SFTP with rotating keys, or a TLS-encrypted secure portal — never email attachments. Files land in an access-controlled bucket, are processed on isolated hardware, and are purged on a documented retention schedule.
Will PHI ever be visible through the envelope window?
No. We design every PHI mailpiece so member ID, diagnosis codes, and clinical detail sit below the fold and outside any window aperture — verified on a physical proof before the run.
Can you bundle LLU Murrieta + LLU main campus under one BAA?
Yes — single BAA covers all Loma Linda University Health mail across campuses.
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