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IND-03 · Industry

Healthcare

HIPAA-compliant patient and member mail.

Healthcare print and mail production
Overview

Patient statements, EOBs, plan notices, appointment reminders, and multilingual outreach mail — under signed BAA with camera-verified inserting.

Healthcare mail has to balance compliance, accuracy, and the patient's reading level. We produce patient and member mail for SoCal hospital systems, FQHCs, IPAs, dental groups, and Medicare Advantage plans, with multilingual production in Spanish, Vietnamese, Korean, Chinese, and Tagalog.

Compliance & standards

What healthcare work requires

Signed BAA

Standard BAA available on request; we sign client-preferred BAA templates after a brief legal review.

Camera-verified inserting

1-to-1 page-count verification ensures the bill in the envelope matches the bill in the system.

SFTP + segmented network

PHI files transfer over key-based SFTP and never leave the facility on portable media.

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